Betting is more than just the thrill of winning — it's a form of entertainment. Amer Club wants you to always play in control and enjoy the experience. Your well-being is our priority.
You can set your own daily, weekly, or monthly deposit and betting limits. Once a limit is set, it takes effect immediately.
If you feel you need a break from playing, you can self-exclude for as little as 30 days or close your account permanently.
You can opt out of marketing communications, including promotional emails and notifications, at any time.
View your complete betting history, deposits, and withdrawals. Stay aware of your spending patterns.
Set how long you want to play in one session. When the time is up, you can get an automatic reminder or be logged out.
Our support team is always here for you, whatever the issue. We can also refer you to specialist help when needed.
Responsible gaming means betting or gaming in a way where you always stay in control. At Amer Club, we believe betting is a form of entertainment — not a way to solve life's problems or a primary source of income.
For every user, family, work, and health come first. Responsible gaming means enjoying betting as entertainment while keeping those priorities intact. We want you to play with a smile every session and be able to step back into normal life when you're done.
Amer Club provides a range of tools and features on its platform to help you maintain healthy betting habits. The core purpose of this policy is to help you recognize when to stop and how to seek support.
Please keep in mind — Only bet with money you can afford to lose — money whose loss won't affect your daily life. Never bet with borrowed money or by dipping into your savings.
Our responsible gaming policy follows the standards of international gaming organizations. We continuously update this policy and train our support team so you can get the right help at the right time.
Managing your betting budget is the most effective way to game responsibly. Amer Club gives you the ability to set a variety of limits.
Limits can be increased, but changes take a minimum of 72 hours to come into effect. Decreasing a limit, on the other hand, is immediate. This is in place for your own protection.
Read through the questions below and answer them honestly. They are a simple way to review your own betting behavior.
Are you placing bigger bets to try to recover money you've lost?
Are you hiding your betting habits from family or friends?
Finding it hard to focus on daily tasks because betting keeps crossing your mind?
Do you find it hard to stop betting even when you want to take a break?
Are you borrowing money or cutting other expenses to fund your betting?
Is betting causing problems with your family, work, or relationships?
If you answered "Yes" to 2 or more of the questions above, please reach out to us or consider self-exclusion. Seeking help is a sign of courage.
Problem gambling is a condition where betting is no longer just entertainment — it begins to harm other areas of your life. It is a recognized health issue and, with the right support, it can be overcome.
There is no shame in recognizing these signs. Thousands of people face the same challenges and, with the right support, go on to live healthy, normal lives. Take action today.
Self-Exclusion is a feature that lets you pause your Amer Club account for a set period of time. It is entirely your own decision, and we respect that.
Log in to your Amer Club account and go to Settings.
Look for the "Responsible Gaming" option in your profile menu.
Choose what works for you — 30 days, 90 days, 6 months, 1 year, or permanent exclusion.
Confirm your decision. The exclusion takes effect immediately and cannot be reversed before the period ends.
During self-exclusion, no deposits or bets can be placed on your account. Once the exclusion period ends, you must separately request to resume play and complete a cooling-off period.
You can also activate self-exclusion by contacting our support team directly. Full confidentiality is maintained throughout the process.
Amer Club is strictly for users aged 18 and above. Protecting minors is our highest priority.
If you suspect a minor is using this platform, please notify our support team immediately. We will take prompt action.
If there are children or teenagers at home, use password protection on your devices. Enable parental controls in your browser and have open conversations about online gaming. Software such as Net Nanny, Kaspersky Safe Kids, or K9 Web Protection can help.
You don't have to face problem gambling alone. Amer Club's support team and a range of professional organizations are ready to help.
| Organization / Service | Service Type | Availability |
|---|---|---|
| Amer Club Live Chat | Direct Support & Self-Exclusion Activation | 24/7 |
| Amer Club Support Email | Detailed Complaints & Feedback | Response within 24–48 hours |
| Gamblers Anonymous | Peer Support Groups | Internationally Available |
| GamCare | Professional Counselling & Helplines | Online 24/7 |
| BeGambleAware | Information, Advice & Referrals | Always Online |
To reach the Amer Club support team, email us at: [email protected] — We provide support in Bengali.